CANCELLATIONS, RETURNS & EXCHANGE, PRICE ADJUSTMENTS

The policies in this section apply only to merchandise purchased using this Website.

WE DO NOT DO REFUNDS OR EXCHANGES. WE WILL GLADLY ISSUE YOU STORE CREDIT IN THE FORM OF AN E-GIFT CARD TO THE EMAIL ADDRESS ON FILE. STORE CREDIT CAN BE USED IMMEDIATELY AND NEVER EXPIRES.

If you receive a damaged or wrong item, we first want to apologize for this rare occurrence. We can assure you that this matter is a priority that we are happy to resolve. Please email photos of the damages or wrong item to support@officiallevant.com. Levant must be notified within 2 days of delivery. Any damages or wrong items reported after this grace period will be ineligible for return.

Store credits are valid for a lifetime. Store credits will be authorized via an e-gift card that will be emailed to you, once your return is quality controlled and approved. We will update you every step of the way (via email). Please allow 2 business days for returns to be processed. We will email you when the return is received and within processing.

For any questions regarding returns, email support@officiallevant.com. You can also reach us via the contact form.